Privacy Policy – QPON Merchant Portal
At QPON, we value your privacy and are committed to protecting the personal and business information you provide when using our merchant web portal. This Privacy Policy explains how we collect, use, share, and safeguard your information when you register, log in, and manage promotions through the portal. By accessing or using the merchant portal, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with the QPON Merchant Portal, we may collect:
Merchant account details: Name, email address, business details, contact information, and other data provided during registration or profile setup.
Portal usage data: Information such as IP address, browser type, device details, login times, and activity within the portal (e.g., uploading promotions, viewing reports).
Cookies and tracking technologies: Used to improve your login experience, remember settings, and analyse how the portal is used.
How We Use Your Information
Your information may be used to:
Provide and manage merchant services: Enabling you to upload, edit, and track your deals and promotions.
Maintain communication: Sending service updates, account notifications, and relevant promotional content for merchants.
Support and inquiries: Responding to questions or technical support requests.
Improve the portal: Using analytics to enhance features and user experience.
Legal compliance: Meeting obligations under applicable laws and regulations.
Sharing Your Information
We may share your information with:
Service providers: Third-party partners that support hosting, analytics, payment, or communication services, strictly for the purpose of operating the merchant portal.
Legal and regulatory authorities: When required by law or to protect QPON’s rights and security.
Data Security
We use reasonable and industry-standard measures to protect your data from unauthorised access, misuse, or disclosure. While no online system is completely secure, we are committed to safeguarding your information.
Your Rights
As a merchant, you may request to:
Access and update your account information.
Correct inaccuracies in your business or personal data.
Request deletion of your merchant account and related data (subject to legal and contractual obligations).
Limit or object to certain types of data processing.
Request a copy of your data in a structured, portable format.
You can exercise these rights by contacting us at inquiries@qpon.lk.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated to registered merchants.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
By using the QPON Merchant Portal, you consent to the collection and processing of your information as described in this Privacy Policy.